Unfortunately, I didn't feel like I could trust the service department. They came up with an expensive repair that was not a problem when I brought it in. Despite hearing similar stories, I decided to try and have them do some minor repairs and they came back with issues that were not problems when the boat was dropped off. From defective batteries that they ran down and obviously didn't test to motors that they said had shorted out in the 1 day that I had left it there and needed replacement. Wish I could have relied on them as I had had good experience with the sales department and the boatel teams. UPDATE: I did get a call from someone at Lynnhaven Marine and after looking into the issue they had the mechanic contact me. He told me that there was a miscommunication and that the battery and motors were fine. So they did correct the error but I am not sure that it would have happened if I hadn't posted. I will update again if changes.
Special thank you to Business Manager Mike Henson. My father bought a boat from Lynnhaven Marine in Aug of 2015. It was his first boat bigger than a 14ft jon boat. ..it was his dream boat he decided to buy as his retirement gift. It was his 2nd retirement from the US ARMY, both as enlisted and as civilian. Saying he deserved it was an understatement. He unfortunately became ill right after purchasing the boat. He became so weak that he couldn't do things necessary to take the boat out, but he was just happy to sit inside of it. It was docked within walking distance of his home in Ft Monroe so he would do this often. In july of 2016, he passed away. I just wanted to let the staff over at Lynnhaven Marine know that he did nothing but say great things about you all. "They took real good care of me" were his exact words when talking to others. He loved his boat...it was his dream come true. It is now a family heirloom that will last forever. Again, special thank you to Business Manager Mike Henson who took the time out of his day to guide me on matters that come with boat/trailer paperwork brought about by the unfortunate passing of a loved one.
The parts department usually has what you need.